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High Definition Video for Independent Filmmakers
A How To Guide for Digital Filmmakers
Welcome all! This is my blog to share my latest research,
thoughts, etc. on utilizing HD for independent filmmaking.

YES, I am available for consulting
Contact me at mike@hdforindies.com

All content copyright 2004-2007 Mike Curtis.

Wednesday, August 08, 2007

Recent client trials and tribulations - Pull Trigger, Then Aim 

Got an email over the weekend from some folks about to deploy into the field that were having some workflow issues with their gear. Emailed back, didn't hear back, but got a call yesterday from them once they had arrived at their remote destination shooting location on another continent.

They were having trouble with their P2 import from their HVX200 - they could play back their clips on camera (verifying the clips were good, thank goodness), but when they tried to import, they got white frames and no audio. As I started through my litany of questions to verify the back story on what they had (they said they were running Final Cut on a just-purchased MacBook Pro), my Spidey Sense starts tingling - turns out they're running FCP 5.1.1 on OS X 10.4.10 (with an unknown version of QT as well, he couldn't check at the time). So right there that was a clue - he was running a version that wasn't as up-to-date as he could make it. FCP 5.1.x can be updated to 5.1.4 via Software Update for free, so I suggested he start there. I couldn't recall exactly what was supported when, so I did a little digging and found this bon mot -


Bring HVX200 P2 Clips into FCP via the FireStore FS-100 | Studio Monthly
: "As of this writing, the P2 formats DVCPRO HD 1080/24P and 1080/30P are not yet natively supported in FCP 5.1.1."

A-ha - I'd also not thought to ask him what res/frame rate he was capturing, but I DID know that 5.1.4 would fully support any mode he could shoot on that camera.

Lesson to Learn

This client was in a hurry and had to travel on short notice, which made it difficult to do the right thing - ALWAYS research to make sure what version of the OS & your NLE (or QuickTime if on Mac) are appropriate to match together. With older NLE software, there can be a target range - not too old, not too new - that will be the correct, properly functioning match for your system. For instance, BlackMagic used to recommend a particular version of OS, QuickTime, FCP, and their drivers if you were using FCP 4.5 - not to update beyond what was it? I think 10.3.8 or somesuch (DON'T quote or depend on me for that number, just for example here!).

For latest NLE software, check to make sure you have the minimum recommended version (FCP 6.0 required at LEAST 10.4.9 and QT 7.1.6), but don't assume the latest is the best - some percentage of the time there may be a bug that requires a .0.x type of an upgrade to fix. So not too old, not too new - like Goldilock's porridge, you want Just Right.

Most editors know this, but field production folks having to deal with FCP on a laptop in the field for review purposes may not.

Other lesson to learn - ALWAYS have your post workflow figured out days in advance before travel - so if there is an issue, you have time to resolve it - requiring analysis, implementation, and verification testing that the fix does in fact work. Your production may depend on it - so it is worth the time to take.

Remember - as an indie, you have more time than money. But time is your least controllable asset when deadlines are looming - so as an indie, you need to spend MORE time prepping and verifying stuff like this, since you can't throw money at the problem to solve it.

These folks leaped before they looked - or put another way, pulled trigger, then aimed by going to the remote location without a solution.

I'm picking on them a bit here to make a point - in truth, they WERE trying to solve it before they left, but didn't manage to until they were on location - meaning they had fewer resources to try to solve their problems in the field than if they were at home. There was a point in the conversation when I was saying as a fallback they could reinstall the OS if all else failed - but they couldn't since all that stuff was back at home.

Which is why when I travel, I make a point of having a Commando Kit with me - enough stuff to rebuild a hard drive etc. from the ground up, including OS, NLE, compositing apps and all the standalone updates, all COPIES of original installers, not the original discs themselves - my old joke was air drop me into Somalia with a Commando Kit and some new Macs in boxes and I'll have a studio up and running by the end of the day - hopefully I'll never have to actually do that.

Which is also why my durn backpack is so heavy when you see me at tradeshows - I carry lots of junk, but I ALWAYS have That Cable Just In Case.

UPDATE - they were also having trouble with the record times on their 16GB P2 cards (and don't forget, as earlier reported, that you need to update the firmware in your camera to work with the newer bigger P2 cards!). At first I thought it was a firmware issue, then digging deeper, turns out they were recording to 720p mode, not 720pN. 720p mode records 720p24 as 720p60 with 2:3:3:2 cadence (or similar, don't recall whether that or 2:3:2:3, but the point is that it takes up more space recording 60fps not 24fps).

As always, research and test everything before arriving on set!

It's called prep, people.

Short for "preparation."

Don't forget that "pre" means "in front of" or "before."

Time on set is your most valuable asset, especially if you're in a remote location. Where do you want to be figuring out technical problems - while that perfect sunset is ending at your exotic and pricey location, or two weeks before at home while idling watching a DVD and having a tasty beverage?

A few extra days gear rental can be invaluable to be ready to roll perfectly. Think of it like combat - when the enemy comes over the hill, do you want to be reading the manual on your rifle, saying to your seargeant "Hang on, I'll be ready in 5 minutes." *

-mike

* OK in our current climate I'm reluctant to use a war analogy as I'm against that sort of thing, but this does make the point.

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Comments:
Great, great post...

I always tell my clients to "Test the workflow"... oftentimes, I get rolled eyes, or sighs, etc....

Thing is, people's favorite day to work out difficult problems is usually "Tomorrow"

-Christian Glawe
 
You will put yourself out of business giving out advice like that Mike *cackle*
 
I don't think I'll lose any more business than I already don't have of tight budget productions not spending money to avoid problems - I just got yet another email from an indie asking if I can give camera recommendation, editing hardware/software purchasing recommendations, and workflow advice...but only if I can do it all within an hour.

Can I get a college degree....in a week....for $200?

Anyone? Anyone? Bueller? Bueller???....

-mike
 
oh yeah - if you're reading this, you probably know enough to not put yourself in that situation in the first place.
 
My producer and I researched and tested the P2 workflow WELL before we pressed record. And we didn't get the cameras in our hands until two days BEFORE THE SHOOT. And we got the first two cameras released in the United States.

We had the advantage of making friends with Panasonic and arranging tests. We went to the DV Expo where working models first appeared, and shot footage with them alongside Varicam (our A camera)...and then tested out post workflow with the footage (I had to have it converted to QT for me, as the version of FCP and QT that allowed for P2 import was still in beta, so the Panasonic people had to do it for us). We then sent the footage to the network for QC.

ANYWAY...all I am saying is that test EVERY PART of your workflow. Shooting, capturing...editing....before you get out in the field to shoot. I know more than a few people who have been left high and dry on several productions...with different cameras types as well. A couple days of testing will save you more time and money than trying to figure out a solution to the mess you cause later on by NOT testing.
 
A lack of common sense is what kept me busy back in the day when I worked as an independent DP consultant.

The thing is - Mike will apply common sense to an indie's situation. And keep them as a client down the road when they go through all of it again. And again...
 
This happens in other industries too.

If nothing else I'd remind folks that those little .01 FCP updates are usually pretty significant when it come to newer codecs and hardware, so stay current if you aren't in the middle of a working project.
 
Mike

Did the client final able to sort out the issues. What was solution for them to sort out the issues up and running. I am from India and we have the nasty habit of doing things at the very last minute (i.e, On Shoot).

Any tip which solved the client issue?
 
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